Our Services
Person‑centred community support for Children 8+, Young Adults, Adults and Individuals Over 65 — built around each person's needs, abilities, communication preferences and personal goals.
Every referral is considered individually
We welcome enquiries and referrals for people who would benefit from person‑centred community support.
Children 8+
Community support that helps children build confidence, develop everyday skills and take part in meaningful activities.
Young Adults
Support for developing confidence, independence, communication and participation in the community.
Adults
Everyday support that builds confidence, independence and meaningful community connections.
Individuals Over 65
Companionship and community support for people wishing to remain active, connected and independent.
We also welcome enquiries for people with learning disabilities, autism, communication needs and other additional support needs. DiRich does not accept referrals for children under 8. Acceptance is always subject to an initial consultation, suitability assessment, safeguarding considerations, risk assessment and staff availability.
Support shaped around the individual
Every arrangement is planned around the person's needs, abilities, interests, choices and personal goals, and recorded in an individual support plan.
One‑to‑One Community Support
Personalised one‑to‑one support based on the individual's needs, abilities, interests and agreed goals — recorded in an individual support plan.
Community Access & Outreach Support
Support to access and take part in local life — cafés, libraries, clubs, shops, faith groups and more — beginning from home or another agreed meeting point.
Independent Living & Everyday Life Skills
Practising useful skills such as routines, organisation, shopping lists, money‑awareness, basic budgeting and preparing simple meals or drinks.
Travel Training & Public Transport Support
Building confidence to travel locally — planning journeys, reading timetables, using public transport and learning road and pedestrian safety.
Learning Disability Support
Respectful, person‑centred support to access the community, build relationships, practise everyday skills and work towards agreed personal goals.
Autism Support
Structured, person‑centred support recognising sensory preferences, using visual or agreed communication tools and preparing for community activities.
Social & Recreational Activities
Arts and crafts, sports and swimming, clubs, faith groups, museums and parks — reflecting each person's interests, choices and personal goals.
Support With Planned Appointments
Companionship, reassurance and practical help attending healthcare, education, local‑authority, benefits or housing appointments.
Non‑Clinical Emotional Wellbeing Support
Friendly encouragement, listening and reassurance intended to promote confidence, wellbeing and social connection. This is a non‑clinical service.
Friendly, person‑centred companionship
For individuals over 65 who may be living alone, experiencing social isolation, or simply wishing to remain active and connected — regular companionship visits, local outings, help using public transport, support with phones and video calls, and help maintaining contact with family and friends.
- Regular companionship visits and friendly conversation
- Walks, local outings and shopping companionship
- Accompanying to planned appointments and social clubs
- Basic support using phones, tablets and video calls
This service may be suitable for someone who:
- Would benefit from regular social contact
- Can manage their own personal care
- Can eat and drink independently
- Manages their own medication, or has separate arrangements in place
- Does not require nursing or medical treatment from DiRich
Clear, honest boundaries — for everyone's safety
DiRich currently provides non‑regulated companionship, social support, skills development and community‑based support.
What we provide
- Non‑regulated companionship & social support
- Community access, outreach & social activities
- Everyday life skills & independent living support
- Travel training & support attending planned appointments
- Non‑clinical emotional wellbeing support
What we don't provide
- Personal care, washing, dressing or toileting assistance
- Medication administration or nursing care
- Medical treatment or clinical monitoring
- Counselling, clinical therapy or mental‑health crisis intervention
- Residential or supported‑living accommodation
Five steps, from first contact to a confirmed start
Initial Enquiry
You, a family member, representative or professional contacts DiRich and explains the support required.
Initial Consultation
We discuss age, location, needs, interests, communication requirements and a proposed schedule.
Suitability & Risk Assessment
We consider safeguarding, identified risks, staff suitability and whether support falls within our boundaries.
Support Plan & Agreement
Agreed activities, boundaries, schedule, responsibilities and charges are recorded in writing.
Confirmed Start Date
Support begins only once checks, assessments, insurance and written agreements are all confirmed.
An enquiry or initial consultation does not guarantee that DiRich will accept the referral.
Based in Burton upon Trent
DiRich is based in Burton upon Trent. Availability depends on location, travelling distance, staff availability, the requested schedule and the nature of the proposed support.
Our registered office
Our registered office in London is used for company registration and official correspondence only. DiRich is not a London‑based support service and does not deliver services in London.
We welcome enquiries from
Let's talk about the support you need
Whether you're seeking support for yourself, a family member or someone you work with, we welcome the opportunity to discuss the support required.
DiRich Specialist Community Support Ltd provides non‑regulated community support only. The information on this website is provided for general information purposes and is not intended to replace professional medical, nursing, legal or other professional advice. Support is subject to assessment, suitability, safeguarding considerations, risk management, staff availability and a written service agreement.