DiRich Specialist Community Support Ltd
DiRich Specialist Community Support Ltd is preparing to provide safe, respectful and person-centred community support for children aged 8 and over, young people, adults and older people with learning disabilities, autism and additional support needs.
We welcome enquiries from individuals, families, parents and carers, social workers, schools, colleges, local authorities, healthcare professionals, community organisations and other professionals.
Registered in England and Wales
Company No. 17196962
Contact Details
Telephone: 020 3985 2727
Local Contact: 01283 351888
General Enquiries: info@dirichsupport.com
Referrals and Expressions of Interest: referrals@dirichsupport.com
Recruitment: recruitment@dirichsupport.com
Accounts and Invoices: accounts@dirichsupport.com
Safeguarding Concerns: safeguarding@dirichsupport.com
Office Hours
Monday to Friday: 9:00 AM–3:00 PM
Saturday and Sunday: Closed
Enquiries may still be submitted outside our office hours and will be reviewed during the next working day.
Preparing to Launch Soon
DiRich Specialist Community Support Ltd is preparing to launch soon.
We are not currently delivering support services, but we welcome general enquiries, expressions of interest and discussions about future support.
Submitting an enquiry does not guarantee that DiRich will be able to provide a service.
Support will only be confirmed after DiRich has officially launched, reviewed the individual’s needs, completed the appropriate assessments and provided written confirmation that the requested support can be delivered safely and appropriately.
Who We Are Preparing to Support
DiRich is preparing to support:
- Children aged 8 and over
- Young people
- Adults
- Older people
- People with learning disabilities
- Autistic people
- People with additional support needs
- Individuals who may benefit from support to develop confidence, independence and community participation
Every enquiry will be considered individually.
The availability and suitability of support will depend on the person’s assessed needs, location, goals, communication requirements, risk-assessment needs, staffing availability and whether the requested service falls within DiRich’s approved service scope.
Our Planned Support
Depending on the individual’s assessed needs and agreed support plan, DiRich is preparing to offer support with:
- Accessing community activities
- Attending social and recreational activities
- Building confidence and independence
- Developing practical life skills
- Developing communication and social skills
- Reducing loneliness and social isolation
- Shopping and everyday community activities
- Travel training and using public transport
- Attending agreed appointments
- Accessing education, college or training
- Accessing volunteering opportunities
- Participating in activities connected to personal interests
- Building positive routines and community connections
All support will be person-centred, planned and subject to appropriate consent, assessment and risk management.
Important Service Boundaries
DiRich is preparing to provide non-regulated community support.
DiRich does not provide:
- Personal care, including washing, dressing or toileting
- Nursing or clinical care
- Medical treatment or diagnosis
- Medication administration
- Emergency or crisis intervention
- Residential care
- Overnight accommodation
- Secure or emergency transport
- Any regulated activity that requires registration unless the appropriate registration has been obtained
Where someone requires support outside DiRich’s approved service scope, we will explain this clearly and may recommend contacting an appropriately registered provider or relevant professional.
Planned Service Area
DiRich is based in Burton upon Trent.
Our initial planned service area includes Burton upon Trent and selected surrounding communities across:
- Staffordshire
- Derbyshire
- Leicestershire
Service availability will depend on the requested location, travel distance, staffing capacity, the individual’s needs and the outcome of the relevant assessments.
Response Commitment
We aim to respond to enquiries within two working days.
During periods of high enquiry volume, responses may take slightly longer. We will always endeavour to respond as promptly as possible and appreciate your patience and understanding.
Safeguarding and Emergencies
The safety and wellbeing of the people we support will always be a priority.
DiRich takes safeguarding concerns seriously. However, DiRich is not an emergency service or crisis-response service.
If someone is in immediate danger, requires urgent medical assistance or is at immediate risk of harm, please call 999.
For a non-emergency police matter, call 101.
You may also contact the appropriate local-authority safeguarding team.
Safeguarding concerns relating specifically to DiRich may be sent to:
safeguarding@dirichsupport.com
Please do not use the general contact form to report an emergency.
Send Us an Enquiry
Please complete the form below and provide enough information to help us understand your enquiry.
Please do not submit full medical records, identification documents, financial information or other unnecessary sensitive information through this general contact form.
Where you are contacting us about another person, please make sure that you have their permission or appropriate authority to share their information.
Contact Form
Use the following labels for the form.
Your Name *
First Name
Last Name
Your Email Address *
Please enter the email address you would like us to use when responding to your enquiry.
Your Telephone Number
Please provide a suitable telephone number if you are happy for a member of the DiRich team to contact you by telephone.
Type of Enquiry *
Suggested choices:
- General Enquiry
- Support Enquiry
- Referral or Expression of Interest
- Family or Carer Enquiry
- Social Worker or Professional Enquiry
- Local Authority Enquiry
- School or College Enquiry
- Recruitment
- Accounts and Invoices
- Safeguarding Concern
- Other
Who Is the Enquiry About?
Suggested choices:
- Myself
- My child
- A family member
- Someone I support professionally
- An organisation
- Not Applicable
Age Group
Suggested choices:
- Child aged 8–15
- Young person aged 16–17
- Adult aged 18–64
- Older person aged 65 or over
- Not Applicable
- Prefer Not to Say
Town or Postcode Area
Please provide the town or the first part of the postcode so that we can understand whether the location is within our planned service area.
Tell Us About Your Enquiry *
Please tell us about the support or information you are looking for.
Where relevant, you may include:
- The person’s age group
- Their general location
- Their main support needs
- Their interests, strengths and goals
- The activities they would like to access
- Their preferred days and times
- Any communication or accessibility requirements
- Current funding or referral arrangements
- The best way for us to contact you
Please avoid including unnecessary medical information or highly sensitive personal details.
Privacy Confirmation *
I have read the Privacy Policy and understand that DiRich Specialist Community Support Ltd will use the information I provide to review and respond to my enquiry.