At DiRich Specialist Community Support Ltd, we are preparing to provide safe, respectful and person-centred community support for children aged 8 and over, young people and adults.
Our planned services are designed for people with learning disabilities, autism and additional support needs who may benefit from support to build confidence, develop independence and participate more fully in everyday community life.
We believe that every person should be treated with dignity, listened to and supported to make meaningful choices about their life.
Our Commitment
Our aim is to help each individual live a meaningful and fulfilling life while developing confidence, independence and practical life skills.
We will work closely with individuals, families and relevant professionals to understand each person’s:
- Needs and preferences
- Strengths and abilities
- Communication style
- Personal goals
- Interests and routines
- Cultural and family circumstances
- Safeguarding and risk-management needs
Support will be planned around the individual rather than expecting the individual to fit into a standard service.
Person-Centred and Outcome-Focused Support
No two people are the same.
Before support begins, we will discuss the person’s needs, complete an appropriate assessment and agree clear goals and expected outcomes.
An individual support plan may include goals such as:
- Building confidence in the community
- Developing communication and social skills
- Learning practical everyday skills
- Increasing independence
- Accessing education, training or volunteering
- Taking part in leisure and recreational activities
- Developing safe travel skills
- Reducing social isolation
- Establishing positive routines
Support plans will be reviewed to make sure they remain suitable, helpful and focused on positive outcomes.
Experienced Health and Social Care Team
Our leadership and senior support team bring over 40 years of combined experience across health, social care and community-support settings.
This includes experience supporting children, young people and adults with learning disabilities, autism, emotional wellbeing needs and additional support needs.
All team members delivering support will be recruited through appropriate safer-recruitment procedures. This will include relevant checks, references, induction, training, supervision and ongoing professional development.
Community-Focused Support
Our planned support will help people participate safely and confidently in their local community.
Depending on the person’s assessed needs and agreed support plan, activities may include:
- Attending leisure and recreational activities
- Accessing community groups and social opportunities
- Developing shopping and budgeting skills
- Practising safe use of public transport
- Attending agreed appointments
- Accessing education, college or training
- Participating in volunteering opportunities
- Building confidence in unfamiliar environments
- Developing communication and social interaction skills
- Taking part in activities linked to personal interests
All activities will be planned carefully and remain subject to consent, risk assessment, staffing availability and service suitability.
Flexible and Planned Support
Support may be provided through agreed community activities, outreach support and other suitable settings.
The frequency, duration and type of support will depend on the individual’s assessed needs, goals, preferences and available funding arrangements.
We will aim to provide a reliable and consistent service while being honest about what DiRich can safely and appropriately deliver.
Compassionate, Respectful and Reliable
We want every person supported by DiRich to feel:
- Safe
- Valued
- Listened to
- Respected
- Included
- Encouraged
- Involved in decisions about their support
We will build professional relationships based on dignity, trust, patience, kindness, consistency and clear communication.
Safeguarding First
The safety and wellbeing of the people we support will always be our highest priority.
DiRich is committed to promoting:
- Dignity and respect
- Safeguarding best practice
- Appropriate professional boundaries
- Safer recruitment
- Confidentiality and data protection
- Positive risk management
- Clear reporting and recording
- Open communication with families and professionals
Any safeguarding concern will be taken seriously and handled in accordance with DiRich policies and the appropriate local safeguarding procedures.
DiRich is not an emergency service. Where someone is in immediate danger or urgent assistance is required, please call 999.
Clear Service Boundaries
DiRich plans to provide community-based support and assistance that does not include regulated personal or clinical care.
DiRich does not provide:
- Personal care, including washing, dressing or toileting
- Nursing care or clinical treatment
- Medication administration
- Medical diagnosis or therapy
- Emergency or crisis intervention
- Overnight accommodation
- Residential care
- Secure transport or emergency transport
- Services that require specialist regulatory registration unless and until the necessary registration has been obtained
Where a person requires a service outside DiRich’s approved scope, we will explain this clearly and, where appropriate, suggest contacting a suitably registered provider or relevant professional.
Working in Partnership
Positive outcomes are more likely when everyone communicates and works together.
Subject to consent and confidentiality requirements, DiRich may work with:
- Individuals and their families
- Parents and carers
- Social workers
- Schools and colleges
- Local authorities
- Healthcare professionals
- Community organisations
- Other authorised support providers
We will encourage open communication and make sure that responsibilities, expectations and agreed outcomes are clearly understood.
Local Community Support
DiRich is based in Burton upon Trent.
Our initial planned service area includes Burton upon Trent and selected surrounding communities across Staffordshire, Derbyshire and Leicestershire.
Service availability will depend on travel distance, staffing, individual needs, risk assessments and operational capacity.
Development Phase
DiRich Specialist Community Support Ltd is currently preparing to launch soon.
We are not currently delivering support services. We welcome general enquiries and expressions of interest from individuals, families, professionals and organisations.
Support cannot be regarded as confirmed until DiRich has officially launched, completed the appropriate assessments and provided written confirmation of service availability.
Quick Response Commitment
We aim to respond to general enquiries within two working days.
During periods of high enquiry volume, responses may take slightly longer. We will endeavour to reply as promptly as possible and appreciate your patience and understanding.
Contact DiRich Today
Whether you are enquiring for yourself, a family member or someone you work with, we would be pleased to discuss the type of support DiRich is preparing to offer.
Telephone: 020 3985 2727
Local contact: 01283 351888
General enquiries: info@dirichsupport.com
Referrals and expressions of interest: referrals@dirichsupport.com
Recruitment: recruitment@dirichsupport.com
Accounts and invoices: accounts@dirichsupport.com
Safeguarding concerns: safeguarding@dirichsupport.com
Office Hours During the Development Phase
Monday to Friday: 9:00 AM–3:00 PM
Saturday and Sunday: Closed
Preparing to launch soon. DiRich is not currently delivering support services.